• Map, qualify, and maintain a pipeline of corporate, NHS, academic, charity, and community partners

• Develop sponsor/partner proposals, benefit matrices, MOUs, and activation plans

• Lead outreach, pitch meetings, and follow‑ups; maintain a disciplined CRM pipeline

• Co‑create partner‑led events, scholarships, or CPD sessions

• Track and report on income, in‑kind value, and impact

✓ 10+ qualified partner leads; 4+ signed MOUs

✓ £50,000 sponsorship/in‑kind value secured

✓ Annual partnerships calendar published

• Design and optimise the membership funnel (acquisition, onboarding, engagement, renewal)

• Curate and coordinate member programming: CPD/webinars, mentorship, regional circles

• Build lifecycle communications (welcome series, engagement nudges, renewal journey)

• Lead member research (surveys, NPS, quick polls) and turn insights into actions

• Define segmentation rules with the Admin Officer and maintain accurate CRM tagging

✓ ≥25% growth in active membership

✓ Quarterly engagement programme live

✓ Member Resource Hub populated with high-usage content

• Develop and maintain core SOPs/policies (governance, data protection, events, partnerships)

• Manage the risk register; log and mitigate operational risks

• Establish KPI frameworks and a quarterly performance pack

• Design volunteer lifecycle: role descriptions, recruitment, onboarding, training, recognition

• Ensure UK GDPR compliance, records management, retention schedules

✓ Core SOPs approved and implemented

✓ Quarterly KPI/dashboard pack produced

✓ Volunteer lifecycle documented and piloted

• Plan and deliver a CPD calendar (topics, speakers, accreditation where possible)

• Establish a mentorship framework (matching, onboarding resources, feedback loops)

• Monitor policy developments; draft position statements/briefs

• Build and maintain the Resource Hub (guides, toolkits, templates, recordings)

• Coordinate webinars and learning series end‑to‑end

✓ 4–6 CPD sessions delivered (average rating ≥4.5/5)

✓ 2 policy/advocacy briefs published

✓ Resource Hub achieves ≥300 meaningful interactions

Delivery & Accountability

Set quarterly OKRs; provide fortnightly progress updates; complete post‑implementation reviews.

Data & Insight

Define KPIs before projects start; track in shared dashboards; run pilot tests quarterly.

Governance & Compliance

Adhere to UK GDPR, data minimisation, consent, retention; accessibility (WCAG 2.1 AA).

Collaboration

Use RACI; capture decisions within 48 hours; report status in RAG format.

Quality Standards

Apply brand/style guides; 3‑check review before publishing.

Professional Development

Minimum 6 hours/quarter of CPD aligned to the role.

Security & Digital Hygiene

MFA on all tools; quarterly permissions audit; backups verified; no unapproved data storage.

Operating Rhythm

Weekly ops stand‑up (30 mins); monthly performance review; quarterly retrospective to update SOPs.

Website & Member Portal

new.thenncauk.org (content updates, event pages, resource hub)

CRM/Email

Segmentation, journeys, analytics

Productivity

Shared drive, docs, sheets, task board (e.g., Trello/Asana)

Analytics

GA4, Search Console; simple KPI dashboards

Meeting & Events

Webinar platform, registration forms, feedback tools

→ CV (max 2 pages)

→ 1‑page statement addressing:

• The role you're applying for

• 3–4 concrete achievements that demonstrate your fit

• Your availability (hours per week) and earliest start date

• Any conflicts of interest or relevant affiliations